Use Memory

Memory lets Kindo carry useful context across conversations, so you do not have to repeat yourself in every chat. This quickstart walks through the key tasks.

Prerequisites

• A Kindo account, signed in.
• Memory available for your organization. If the Memory toggle does not appear in your chat settings menu, memory is not available — see Troubleshooting.

Turn Memory On or Off

Memory in chats is controlled by a per-user toggle. It applies to all of your chats — direct conversations with a model.

1. Open a chat.

2. Open the chat settings menu.

3. Find the Memory toggle. When on, Kindo captures notes and recalls relevant memories in later chats. When off, neither happens.

The setting persists across sessions and affects only you. Turning Memory off does not delete anything already stored.

Ask Kindo to Remember Something

1. In a chat with Memory on, tell the assistant what to remember. Be direct: “Remember that I prefer answers as bullet points.”

2. The assistant saves the fact with the memory_store tool. The tool call appears in the conversation so you can see the save happen.

3. Confirm it saved: open the User Memory page in your personal settings. The fact appears in the list.

Duplicate detection

If a near-identical memory already exists, the assistant reports the duplicate instead of saving a second copy. Review the existing memory on the User Memory page and edit it there if needed.

There is no manual “create memory” form. Everything stored comes from your conversations — to add a fact, ask the assistant to remember it.

Ask Kindo to Forget Something

1. In a chat, tell the assistant what to forget: “Forget my preference about bullet points.”

2. The assistant removes the memory with the memory_forget tool — by direct reference, or by search when exactly one confident match is found.

3. Confirm it is gone: check the User Memory page. The memory no longer appears.

Note

If several stored memories could match, delete the right one yourself from the User Memory page instead. A conversation that already recalled the memory keeps its existing context — the deletion takes effect for later conversations.

Review, Edit, or Delete Your Memories

Every memory Kindo stores for you is visible on the User Memory page — no other user can see or search it.

1. Open your personal settings and go to the User Memory page.

2. Review the list. It contains everything memory has captured for you — conversation notes and facts you asked the assistant to remember. Nothing is hidden.

3. To correct or refine a memory, edit it in place.

4. To remove a memory, delete it. To start over completely, use Delete All.

Verify Recall Works

1. Save a distinctive fact, e.g.: “Remember that I prefer answers as bullet points.”

2. Start a fresh chat with Memory on.

3. Ask a question the fact applies to.

4. The response reflects the remembered preference — for this example, it arrives as bullet points.

Recall is relevance-based: Kindo searches your stored memories and provides the ones related to the current topic, not all of them.

Why the Toggle Is Greyed Out with an Agent

In an agent conversation, the Memory toggle in the chat settings menu is disabled. This is expected: your User Memory applies only in chats. Each conversation uses exactly one memory space — a chat uses your User Memory; an agent conversation uses that agent’s own Agent Memory (when enabled), never yours. Nothing from your private User Memory is read or written while you work with an agent.

What to Expect from Agent Memory

Agent Memory is scoped to an agent rather than to you, and it is shared: a fact captured while one person works with the agent can be recalled when a different person uses the agent later.

Because that crosses the usual boundary between users’ sessions, it is consent-gated — it stays off unless both the organization administrator and the agent’s author explicitly opt the agent in.

Note

See the Memory reference section for the full model.

Next Steps

• Memory — the full feature reference: how memory is scoped, the memory tools, configuration, and troubleshooting.
• Glossary — Memory Engine, User Memory, Agent Memory, capture, and recall.
• Memory and Persistence Patterns — file and state persistence for agents, a separate concern from memory.